Shipping & Delivery Policy – Pawsome Prints

At Pawsome Prints, we love sharing little moments of happiness through our digital designs and handmade creations! 🐾❤️

Our shop offers digital downloads and, when available, physical handmade products.

Delivery arrangements depend on the type of product purchased.

Digital Products: Digital downloads are delivered electronically after successful payment. No physical shipping or courier charges apply.

Physical Products: Where physical products are offered, available delivery options, shipping charges and estimated processing times will be communicated before purchase.

Please refer to the relevant delivery section and individual product descriptions for more information.

If you experience any difficulties receiving your order, please contact us.

Pawsome Prints

Email: [email protected]

Website: https://shopstar.page/pawsomeprints

Thank you for supporting our little South African creative business! ❤️🐾

Physical Products – Shipping & Delivery

At Pawsome Prints, our physical products include handmade gifts, original artwork, personalised creations and Happy Post packages. 🐾❤️

Order Processing

Some products are ready to ship, while others are handmade or personalised to order.

Estimated preparation times will be provided in individual product descriptions. These may vary depending on the nature of the item.

Delivery Within South Africa

We intend to offer Pudo locker-to-locker delivery and other suitable courier options where available.

Shipping charges and available delivery methods will be confirmed before customers complete their purchases.

Customers are responsible for providing accurate delivery details, including their preferred collection locker where applicable.

Tracking and Delivery

Where tracking is available, customers will receive the relevant tracking information once their order has been dispatched.

Courier delivery times may vary depending on the destination and service provider.

Lost or Damaged Parcels

If your parcel is lost, damaged or significantly delayed, please contact us at [email protected].

We will investigate the issue and assist with an appropriate resolution in accordance with applicable South African consumer protection laws.

International Shipping

We do not currently offer international delivery of physical products.

Thank you for supporting our little handmade business! ❤️

Digital Products – Delivery

Our digital artwork, clipart collections, printable designs and digital bundles are delivered electronically.

Instant Digital Delivery

Once your payment has been successfully processed, your purchased digital files will be made available through Shopstar's download system.

No physical items will be shipped, and no courier charges apply.

Download Information

Files are supplied in the formats specified in each product description, which may include PNG, PDF and ZIP files.

Download-link availability and any expiry periods are determined by the settings stated for your purchased product.

Download Assistance

If you have trouble accessing your files, receive an incorrect download or encounter a damaged file, please email [email protected] with your order number.

We will do our best to assist you promptly.

Thank you for supporting Pawsome Prints and happy creating! 🐾❤️

Memberships – Delivery

Pawsome Prints does not currently offer paid memberships or subscriptions.

When memberships are introduced in the future, they may include exclusive digital artwork, printable collections or other creative benefits.

Digital Membership Benefits

Digital membership content will be delivered electronically, and no physical shipping will be required.

Physical Membership Benefits

If a future membership includes physical products, applicable delivery methods, shipping charges and fulfilment timeframes will be clearly explained before purchase.

Full membership benefits and delivery arrangements will be provided when memberships become available.

For enquiries, please contact [email protected]. 🐾❤️